Experiences and giftingVirgin Experience Days
One legal team for every experience
Our work for Virgin Experience Days spans every department, which means we see their business as a whole rather than as a series of isolated legal questions. That perspective is what allows our work to be consistent and commercial.
Patricia TinnLegal Service Director, Lawyerly
Matters to date
25
on the Enterprise plan, run as a single desk
What it would have cost
£29,000
at typical hourly rates for this work
Saved
£16,000
about 57%, against £12,400 paid over nine months
Day to day
When it mattered
A proactive legal review of the whole business at the start of the relationship, and specialists briefed, instructed and overseen when a matter needed one, so hours stayed lean.
Where the pressure is
An experience gifting business is a marketplace: thousands of supplier partners on one side, consumers and corporate buyers on the other, and a well-known brand in the middle. Every partner needs a contract that protects the customer and the name, every campaign touches consumer law and the brand guidelines, and a large team brings a steady stream of employment questions. The legal work never stops, and much of it used to go to external firms on the clock.
What we did
Around thirty-five matters a year on the Enterprise plan, with the legal function run as a single desk.
- Supplier, partner and customer agreements reviewed and negotiated so deals keep moving
- Day-to-day employment advice, and protection for the brand behind the experiences
- General advice across departments, from marketing to operations, answered inside the week
- A proactive legal review of the business at the start of the relationship
- Legal spend management: when a matter needs a specialist, we brief, instruct and oversee them so hours stay lean
